Roamward Bound, LLC
Last updated: December 2025
Roamward Bound, LLC (“Roamward Bound,” “we,” “our,” “company”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data.
By visiting our website, joining our email list, or booking a trip with us, you agree to the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
We collect two main types of information:
A. Information You Provide to Us
1. Booking & Trip Information
When you book a tour, request trip details, or contact us, we may collect:
Name Email address Phone number Billing information (processed securely by our payment processor — we do not store full card numbers) Emergency contact information Any trip-related details you choose to share (dietary needs, accessibility needs, preferences)
We only collect what we need to operate our tours and communicate with you.
2. Email List or Contact Forms
If you sign up for updates or contact us through the site, we collect your:
Name (if provided) Email address Message content
B. Information Automatically Collected
Like most websites, we automatically collect basic technical data to improve our website performance:
IP address Browser type and version Device information Pages visited and time spent on the site Cookies and tracking technologies (only basic analytics & marketing tools)
We use this information to improve our website, understand interest in our trips, and run marketing campaigns.
You can disable cookies in your browser at any time.
2. HOW WE USE YOUR INFORMATION
We use your information to:
Process bookings and payments Communicate with you about your trip Provide customer support Send email updates (only if you opted in) Improve our website and marketing Ensure safety and organization during tours Comply with legal requirements (record-keeping, tax reporting, etc.)
We do not sell your personal data to anyone.
We only use it to operate Roamward Bound properly.
3. SHARING YOUR INFORMATION
We only share your information in the following situations:
A. Third-Party Service Providers (Only What’s Necessary)
This may include:
Payment processors (e.g., Stripe, PayPal) Email marketing platforms Website analytics tools Local partners or suppliers involved in your trip (hotels, guides, transportation operators)
We share only what is required for the service to function.
B. Legal Requirements
We may disclose your information if required by law, a court order, or to protect the rights and safety of Roamward Bound or our travelers.
We never sell data to advertisers or outside businesses.
4. COOKIES, ANALYTICS & MARKETING
We may use standard tools such as:
Google Analytics Facebook/Meta Pixel Email tracking (open/click rates) Advertising platforms that help us show relevant ads to people interested in travel
Opt-Out Options
You can opt out of:
Marketing emails — using the “unsubscribe” link in every email Most tracking — by adjusting browser settings or enabling “Do Not Track”
We do not guarantee all systems honor “Do Not Track,” but we do our best to respect user preferences.
5. HOW WE PROTECT YOUR INFORMATION
We take reasonable steps to keep your data safe, including:
Secure website hosting Encrypted payment processing through trusted third-party providers Limited internal access to customer data Security tools provided by WordPress/hosting
No online system is 100% secure, but we use standard, reputable tools and best practices for small businesses.
6. DATA RETENTION
We keep your information only as long as needed for:
Booking and running your trip Record-keeping required by law (tax, accounting, etc.) Maintaining your customer file if you choose to travel with us again
If you want your information deleted sooner, you can request it (see Section 8).
7. MINORS
Our tours have a minimum age of 14, and travelers under 18 must be accompanied by a parent or legal guardian.
We do not knowingly collect personal information from children under 14.
If we learn we have, we will delete it promptly.
8. YOUR RIGHTS & CHOICES
You may request at any time:
Access to your personal information Corrections to inaccurate information Deletion of your information To stop receiving marketing emails To ask how your information is being used
To make any request, email us at:
We will respond within a reasonable timeframe.
9. EXTERNAL LINKS
Our website may contain links to other websites (airlines, hotels, partner pages, etc.).
We are not responsible for their privacy practices.
Please review their individual policies.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy occasionally to reflect changes to laws or our operations.
We will post the updated version on our website with a revised “Last Updated” date.
11. CONTACT US
If you have questions or concerns about this Privacy Policy or your data, contact us:
Roamward Bound, LLC
Email: [email protected]
